Privacy policy

PRIVACY POLICY

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how your personal data is handled when using our website. Personal data refers to all information that can be used to personally identify you.

1.2 The party responsible for data processing on this website under the terms of the General Data Protection Regulation (GDPR) is Vera's Canadian Inspired. The responsible party is the individual or legal entity that determines the purposes and means of processing personal data, either alone or jointly with others.

1.3 You can reach the responsible party regarding data protection matters at: Email: info@veras-canda.com

1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries. You can recognize an encrypted connection by the "https://" string and the lock icon in your browser's address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for purely informational purposes, we only collect the data that your browser transmits to our server (server log files). This includes:

  • The specific page visited

  • Date and time of access

  • Amount of data sent (in bytes)

  • The source/referrer from which you accessed the page

  • Browser and operating system used

  • IP address (anonymized where applicable)

This processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

3) COOKIES

To make your visit more attractive and enable specific functions, Vera's Canadian Inspired uses cookies. These are small text files stored on your device.

  • Session Cookies: Deleted automatically after your browser session ends.

  • Persistent Cookies: Remain on your device to recognize your browser on your next visit.

We use cookies for contract performance (Art. 6(1)(b) GDPR) or to safeguard our legitimate interests in website functionality (Art. 6(1)(f) GDPR). You can manage or disable cookies through your browser settings (Chrome, Firefox, Safari, etc.), though this may limit website functionality.

4) CONTACTING US

When you contact us via our contact form or email (info@veras-canda.com), personal data is collected. This data is used exclusively to respond to your inquiry. The legal basis is our legitimate interest in responding to customer requests (Art. 6(1)(f) GDPR) or the initiation of a contract (Art. 6(1)(b) GDPR).

5) CUSTOMER ACCOUNTS AND CONTRACT PROCESSING

In accordance with Art. 6(1)(b) GDPR, personal data is collected when you provide it to us for opening a customer account or executing a purchase at Vera's Canadian Inspired. You can delete your account at any time by contacting us. We store this data for the duration of the contract and subsequent statutory retention periods (tax and commercial law).

6) DIRECT MARKETING & NEWSLETTERS

6.1 Subscription to our Email Newsletter If you subscribe to our newsletter, we use a double opt-in procedure. We will only send updates if you confirm your subscription via the link provided. Processing is based on your consent (Art. 6(1)(a) GDPR). You can unsubscribe at any time via the link in the email.

6.2 Existing Customer Marketing If you have purchased goods from us, we reserve the right to send offers for similar products via email. You can object to this at any time without incurring any costs other than the basic transmission rates.

7) DATA PROCESSING FOR ORDER FULFILLMENT

7.1 Shipping and Logistics To fulfill your order, we pass your data to the assigned shipping company to the extent necessary for the delivery of goods (Art. 6(1)(b) GDPR).

7.2 Payment Service Providers

  • PayPal: Payments are processed via PayPal (Europe) S.a.r.l. et Cie. PayPal may perform credit checks based on their legitimate interest (Art. 6(1)(f) GDPR).

  • SOFORT / Klarna: If selected, data is forwarded to SOFORT GmbH or Klarna Bank AB for payment execution.

8) REVIEW REMINDERS

If you have given us explicit consent during or after your order (Art. 6(1)(a) GDPR), we may send a one-time email reminding you to review your purchase. You may withdraw this consent at any time.

9) SOCIAL MEDIA PLUGINS

We use "Shariff" solutions for social media links (Facebook, Instagram, etc.). This means that data is only transmitted to the social media provider if you actively click the button. Vera's Canadian Inspired does not automatically share your data with these platforms upon simply loading the page.

10) ONLINE MARKETING & ANALYTICS

10.1 Google Analytics & AdWords This website uses Google Analytics and Google AdWords (Conversion Tracking) to analyze user behavior and optimize our advertising. This data is generally anonymized (IP truncation) before being stored. You can opt-out by installing the "Google Analytics Opt-out Browser Add-on."

10.2 Facebook Pixel With your consent (Art. 6(1)(a) GDPR), we use the Facebook Pixel to track the effectiveness of our advertisements. This allows Facebook to display targeted ads. You can withdraw this consent via your Facebook account settings or third-party opt-out pages.

11) YOUR RIGHTS AS A DATA SUBJECT

Under the GDPR, you have the following rights:

  • Right of Access: To know what data we hold about you.

  • Right to Rectification: To correct inaccurate data.

  • Right to Erasure: To have your data deleted ("Right to be forgotten").

  • Right to Restriction: To limit how we process your data.

  • Right to Data Portability: To receive your data in a machine-readable format.

  • Right to Object: To object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: To cancel your permission for data use at any time.

To exercise these rights, please contact us at info@veras-canda.com.

12) RETENTION PERIOD

Personal data is stored for the duration of the legal retention period (usually 10 years for tax and commercial purposes in accordance with European law). Once the period expires, data is routinely deleted unless it is still required for contract fulfillment.

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